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Outbound Call Centre Company Services?
Pixelette technologies provide the best outsourcing call center services because of their well-supported customer service. While being the number one outbound service provider, you can easily rely on your required services with them.
Services
- Customer support
- Phone help desk
- Phone order taking
- Live mail and support
- Order management
What Do These Services Provide?
As being a top outbound call centre service company, each of their services delivers promising results to our customers with satisfaction as they provide a smart and innovative contact centre solution.
Customer Support
Here at Pixelette, we offer top resourceful customer support services. We assist our customers in any technical or product detail.
Phone Help Desk
We have the most updated phone help desk, a useful customer service tool by responding to them with solving queries effectively.
Phone Order Tracking
We also provide an exponential phone tracking service where customers can find ordered products.
Live Mail and Chat
We provide quick assistance to the customers through this process because most of the customers rely on live chat.
Order Management
This is an error-free process from placement to order dispatch, which is quite feasible for our customers.
Challenges
With changing technology and increasing customer expectations, sometimes call centres to face multiple complications. 51% of customers have transferred to brands due to poor customer service. Pixelette dares to compensate for such issues by putting this in front and has managed to engage more customers for call centre services.
Outsourcing
With all the major activities involved in an outbound call centre , services outsourcing sets the base for customer service. Outsourcing involves certain fundamentals like infrastructure solutions for business and application services.
Types of Outsourcing
- IT outsourcing
- Operational outsourcing
- Project outsourcing
Their outsourcing services are provided by Pixelette technologies as a customer representative.
