customer Satisfaction Surveys
Customer Satisfaction Surveys help you keep track of what your customers think of you
Pixelette Technologies enables you to design the best Customer Satisfaction Survey to tell you exactly what people think of you.
These online surveys help you pinpoint where you are lacking. Using this feed, you can work on your limitations and provide better service to your customers. Pixelette Technologies helps you set up an online survey that is sure to help you become aware of your limitations. The questionnaires we design aim precisely at your customers’ psyche, making them open up about where they think your customer service can be better.
Survey Old Clients
You will not get much help from those clients who have recently stopped availing of your services. However, older clients will be of much use to you. They will tell you why your services lost their charm and how other customer service providers have the edge over you. Pixelette Technologies help you connect with old clients.
You can call on your new clients after they make their purchase. The sole purpose of this inquiry would be to gain your client’s feedback about whether or not the product is working up to its reputation. This is a creative process if you look to figure out which direction your customer service is going. Pixelette Technologies helps you do the math to make your customer service pleasanter for your client.
Collect Product Feedback
Design New Products
Now that you have the feedback from your clients, you should try making new products keeping your client’s input in mind. See how well this product sells, get feedback on the latest products sold and repeat the process repeatedly. This will help your company get better at selling more products with a pleasanter user experience. Pixelette Technologies will bring in new models to base your products on, helping you develop new products quickly.
Now that you have your feedback, you can base your end goals on this feedback. Pixelette Technologies helps you design your plans per your customer’s feedback. This will help you get new customers and recapture lost ones.
Establish workable Goals
Scale Questions are the easiest way to make it easier for your customers to decide what they feel about your customer service. You can, for instance, ask, ‘How would you rank our customer service on a scale of 1 to 10? This would help you realize where you stand.