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On Oct 4th the world witnessed an earth-rattling global social media outage that led to many obligations, especially for businesses. Speaking of that, social media giant Facebook has broken its silence on the matter and address the world about the issue.
The outage even cost the Facebook CEO itself $6 billion of loss in revenue.
However, Facebook has apologized for its billions of users not being able to have access to WhatsApp, Facebook, and Instagram.
Facebook’s vice president stated in a blog post on Monday. “To all the people and businesses around the world who depend on us, we are sorry for the inconvenience caused by today’s outage across our platforms,” said Santosh Janardhan.
Who to Blame for the Outage?
The global outage had quite an impact as it halted the user’s feed to get refresh and restricted them to send messages. The disruption of the networks had a cascading effect on the communication and led to a temporary halt.
Facebook blames configuration changes being the reason behind the outage accused by vice president Santosh Janardhan. He continues his statement for not being sure about what exactly were the changes.
Facebook’s worldwide data centers experienced traffic interruptions as a result of the changes, he explained. Somehow, Facebook was able to tackle the situation and address the world that we are back online 6 hours after the outage.
He also added, “Sorry for the disruption today – I know how much you rely on our services to stay connected with the people you care about.”
Has it Happened Before?
A similar 1-hour short-term outage was undergone in 2019 on account of the server changes as accused by Facebook. But guess what? The outage began moments after a whistleblower leaked the internal research to the wall street journal and congress.
She later revealed herself in an interview with the CBS in the program called ’60 minute”. What was the reason behind it? Journal articles reported that Facebook executives considered the negative effects of Instagram among younger users, argued Facebook’s algorithm enables misinformation spreading, among other things.
The Aftermath of the Controversial Act
Well, now the question rises what could possibly be the shares of Facebook. This might surprise you but in early trading on Tuesday, Facebook shares were up nearly 1% after closing down nearly 5% on Monday.